Horrible HR Department and Hiring Managers - Customer Care Professional American Express Employee Review

1.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are good once employed

Cons

Interviewing for a position to come back to Amex I was asked how to sell a "car wash". I have worked at Amex for 6 years with a Masters Degree. Amex hired a former co worker of mine at a different company with a criminal record, no Amex work experience.

Explore other reviews about American Express

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people Room for advancement

Cons

Low pay Certain leaders can be overbearing

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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