Good for money not for health - Customer Care Professional American Express Employee Review

1.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

High basic with allowance and incentives.

Cons

Ridiculous kpi that only achievable less than 5%. Stressful job cause need to meet both sales and customer service kpi. No work life balance.

Explore other reviews about American Express

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance overall

Cons

not enough of a challenge

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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