Much better in prior years - Director - Risk Management American Express Employee Review

3.0
Oct 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Some interesting capabilities projects happening if (and only if) you're on the right team. Generally welcoming atmosphere. Reasonable work life balance when compared with some other similar companies.

Cons

Bureaucratic. Too much alignment required to make any minor change. Very inefficient process to drive tech developments. Significant reliance on powerpoint presentations to deliver messages. Increasing regulatory scrutiny is painful to manage and requires significant time investment. Slowly deteriorating environment and general atmosphere/worklife balance

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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