Best Place to Work? - Customer Service Representative American Express Employee Review

4.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good starting salary Great benefits - Hello unlimited HMO dependents A lot of great tenured leaders

Cons

- Used to have excellent incentive scheme but became mediocre. - Extreme politics. You need to be close to the higher ups to be promoted recently

Explore other reviews about American Express

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance overall

Cons

not enough of a challenge

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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