Great Leaders Bad Bureaucracy - Product Manager American Express Employee Review

4.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

-Majority of leaders are understanding and protective of their team. -Flexible work schedule (especially when you have a great leader) -Snacks and Food credit incentive to go back to office -Top notch family leave policy. -Lots of "TED talks" from leaders and individuals from industry that you can search for and attend.

Cons

-Hard to make progress / reach consensus due to the fact that the Bureaucracy at the company is very feudalistic (ie: everyone is looking out for themselves/their team rather than the whole enterprise). -Lack of product understanding / acumen across enterprise (ie: many requests are top-down and done "just because") -Hard to manage career growth (need to get on alot of people's good graces / navigate politics) and career path isn't always well defined. -Likewise, some promotions don't always make sense (ie: loudest or most sociable (not most hardworking) gets the attention) -Compelled to go to office even though most of the team isn't onsite.

Explore other reviews about American Express

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All