OK at best! - Small Business Specialist American Express Employee Review

3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Semi-good benefits: Pay for school upfront if you don't qualify for pell grants or can be concurrent with it.

Cons

There's not a lot of room for growth unless you know people. Even a great performer only has upward growth but is still in sales and not higher up in the chain of command. Working virtually means that even if the systems issues you may encounter are because of Amex equipment, you will get written up or warned about it. The virtual employees receive a desktop PC rather than a laptop, like the hybrid employees. This makes your PC dependent on VPN connectivity or an Aruba device, which is not efficient. All the work apps are accessed via another virtual portal, which is inefficient.

Explore other reviews about American Express

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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