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      American Express

      Engaged Employer

      American Express reviews

      Wonderful employer but full of politics - HOME BASED SERVICE - Customer Care Professional American Express Employee Review

      3.0
      Dec 7, 2015
      Home based service - customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome income opportunities and bonuses Ability to work from the comfort of your home Split schedule

      Cons

      Lots of politics involved Opportunity for growth is extremely limited if you work from home. If your stress level is not high, this is not for you. I don't really get stressed but I have seen people cry when the time came to log in. Although they offer split schedules and opportunity to work from home, they are not very flexible when it comes to school and life. It is all about them, which is somewhat understandable. I have seen people resign because they were denied the opportunity at a better schedule to accommodate their education.

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      5.0
      Jul 15, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

      Cons

      -leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

      5.0
      Nov 26, 2018
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

      Cons

      The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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