Unreal Expectations - Platinum Travel Consultant American Express Employee Review

2.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Healthcare and they had a 401k match

Cons

Unrealistic exceptions. Your taking on atlas 40-60 calls a day depending on the day. Customer are very entitled and can be very abusive. Teaching needs to improve and work life balance. I was depressed.

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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