Not Great - Centurion Membership Manager American Express Employee Review

1.0
Jan 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work from home, consistent hourly wage

Cons

You are expected to personalize every call but are allowed no time to do so. Amex's goals do not align with reality. Commision is $0 as you can never meet the other nonsensical metrics such as VIBES which prevent you from qualifying for any payout.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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