Currently cutting costs - Senior Software Engineer American Express Employee Review

2.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a nice place to work in general. The New York Office is in a beautiful location. They give $15 credit on their food app each day you go into the office. The $15 has to be used on the day you go in as it expires after that. Trouble is most lunches in their cafeteria cost much more than that.

Cons

They are cutting costs and laying off senior people and replacing them with workers in lower cost of living countries. They are heartless and ruthless. The yearly review process is messed up because their metrics to assess technical people is done by non-technical directors. Seniority is determined by years in the company not by competence leading to this club of cocky but useless leaders. The tech is very slow, you definitely won't be using anything that is cutting edge as they take years to onboard any new tool. RTO policy is pathetic as they require people to be in the office even if there are no desks and the entire team is remote. But then they hire people in India and Mexico because it's totally possible to work with remote colleagues!

Explore other reviews about American Express

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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