3.5 stars - Travel Consultant American Express Employee Review

3.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Very structured. Company has great benefits.

Cons

The management in the Travel Department are not from Travel Sales Departments and absolutely have no clue how to set the proper atmosphere. It makes work dull and boring. They will try not to answer how much your commissions can be for as long as they possibly can. They'll even mislead you on pay expectations throughout the hiring and training process. In the end you'll come to realize they are not trying to payout much in commissions and they pocket all the commissions paid on travel that CMs purchase. Those commissions can be more than you're paid monthly and you DO NOT get a percentage of it. Needless to say... People leave on a regular basis if they don't value the company. If they do value the company they quickly leave the department. Travel Sales Professionals SAY AWAY FROM Travel Consultant positions at American Express.

Explore other reviews about American Express

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

-friendly, professional and growth oriented culture -collaboration and coffee chats encouraged -recent string of high company ratings (higher bonuses)

Cons

-leaders can be iffy -hiring freeze can render you stuck -no growth for virtual employees

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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