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American Income Life

Part of Globe Life

Engaged Employer

Dishonest Business Practices- Beware before applying here - Junior Agent American Income Life Employee Review

1.0
Nov 22, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a lot of promise to make money, if you "grind it out" for 6-8 months

Cons

This is a pyramid scheme, pure and simple. The way it works is you get a list of referrals from three sources: People who sign up for "child safety kits" from their schools. You will be calling these people out of the blue to tell them that their kits have arrived, and you need to hand deliver them. Once you are in the door, you small-talk with them for 15-20 minutes, explain the kits, and play videos that explain who American Income Life is, and why they also need life insurance. People who are in a union. You will be calling these people to tell them that you need to talk to them about their union benefits in person. These people are purposefully lead to believe that you are a representative from their union who needs to meet with them because their benefits "have arrived." This is not the case. People who are actually inquiring about life insurance. This is about 0.0001% of the people you are talking to, and these people usually were just requesting a quote, not an actual salesman to come to their door. You will spend Mondays and Thursdays, from 11AM to 9PM, doing nothing but picking up the phone and calling the list of referrals. LITERALLY, you will pick up the phone, dial a number, read a script, either make an appointment or not, hang up, and repeat. Also, these referrals will have been shared multiple times with other branches in the area, so it is not unusual to talk to someone who says, "I just spoke with somebody about that yesterday." Your goal is to schedule an appointment every hour on Tuesday, Wednesday, Friday, and Saturday. Sometimes, if performance was an issue, they will require you to come in and make phone calls on a Sunday, so your entire week will be shot. You will be away from home, at a minimum, 12 hours per day, 6 days per week, and you are on 100% commission. They tell you to "grind it out" for the first 6-8 months, and then when the residual income starts flowing in, you can relax, and reap the rewards. You're told not to worry about how far each appointment is from the next because "your time is more valuable, and these people NEED what you are offering." So you could be in North Dallas at 3PM, and have your next appointment in South Fort Worth at 4 PM. Each successful meeting takes a minimum of 1 1/2 hours to 3 hours, and the system is so outdated and slow that it's pathetic. Your clients will be itching to get you out of their houses, but are often too timid or polite to throw you out. (BTW- the scripts you are to memorize tell you to tell the clients, on the phone, that the meeting will only take 10-15 minutes). There is a 26 page script to memorize as you are getting your Life Insurance license. Scripts are pretty standard in sales jobs, so this is more of a heads up that it's 26 pages. You will put 100+ miles per day on your car, and when you start out, they give the "leftover" leads to you. You will be riffling through a stack of contacts that have been contacted by at least 4 other agents before you (Turnover is ridiculous), and 90% of your phone calling days will be spent hanging up on answering machines and voice mails. There were days when I went through the same stack of contacts at least 7 times, and by the end, you are always feeling drained and tired. The leads with untapped union members will go to the branch managers, and the child safety kits and poor areas will be filtered out and sent to low level associates. That's why this is a pyramid scheme. You are not paid unless you make a sale, and if you are only able to bring in 50-100 sales a year (which is not enough to live on), the company has not lost anything because you brought in sales, but you have not brought in enough to personally survive. Your success/failure does not matter to these people because there are a dozen more out there who are lined up to take your place. Anything you bring in helps their bottom line, but you need to be aware of what you need in order to survive, and be willing to call it quits before you spend a half year in the red. As a selling point, they will tell you that you keep the residual income from your clients, as long as they retain their policies, long after you are no longer with the company, but I discovered, personally, that this was untrue. After leaving the company, because I was essentially paying to work for them, I noticed an entry in my account that said my sales had been transferred to my manager. I did not call them out on this because these are just oily and slick people, and you just feel gross talking to them. I'd rather just break off all communications. Also, and this was fun, after leaving the company, my phone has been bombarded with random life insurance companies wanting me to come work for them, so I suspect these people sell personal information of agents to third parties. (This is not verified, but the calls started immediately after leaving the company, and I had not applied to another sales job since. I have since had to get a new phone because the numerous calls were getting out of hand.) Needless to say, I would not recommend working for these people. They also have current employees get on Glassdoor and other review sites to write glowing reviews because, as they put it, the company's reputation is being tarnished by a couple of disgruntled employees. So when you see the 5 star reviews here, make sure you understand that those are from current employees told to do so, and management that wants to make up for the embarrassing reviews. I had to put a five star review on this site while I worked there, so hopefully this helps to cancel that one out. Also, these guys do a lot of recruiting on Craigslist because it is cheap, and they get a lot of responses from desperate people. If you are contacted by them, you should be aware that the person on the other end of the phone is literally reading a script to get you into the door.

Explore other reviews about American Income Life

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

avatar
American Income Life Response
1mo
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
avatar
American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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