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American Income Life

Part of Globe Life

Engaged Employer

Terrible company to work for. - Insurance Agent American Income Life Employee Review

1.0
Sep 7, 2012
Recommend
CEO approval
Business Outlook

Pros

You can potentially make a lot of money and you can become a manager very easily. They do warn you that the hours in the first 2 months are brutal but it’s all gravy if you survive that. I wasn’t there that long so I can’t say if they were right or not.

Cons

At least the first month, I didn't see any money since I was in training. I was required to be in the office for 2 days and then sell for 4 days. You get one day off unless you have problems selling, in which case they will suggest you work Sundays as well. I understand that having a base pay like an hourly wage won’t work because there’s no way for the company to keep track of you when you are selling. However, they do know when you are in the office in the 2 days I mentioned so they should implement base pay for those days at least. It won’t be much but it will somewhat ease the pain in weeks where you have no sales. I was mislead during the interview process when I was told that people would be expecting my call. That was at all not true. I understand that we were dealing with union members so they were supposed to have an idea of what I was calling them about but most of them really had no idea thus it was nearly cold calling and quite difficult to make appointments. Basically I had to say anything in order to get my foot in the door. Examples include “I’m not selling you anything”, “I’m just going to deliver no-cost benefits which you receive thanks to being in your union”, “I will be in your house for nor more than 15 minutes” (Note they make you learn a 5 page script by heart which you have to repeat to the customer so there’s no chance in hell you will be in people’s houses for 15 minutes. Nobody in their right mind would say yes to you if you tell them you will be there for an hour so I had to lie). I did feel uncomfortable lying to people but I had to do it otherwise no appointments which means no way of making money. The first day when I was selling, I made over a $1000. Life was good to say the least. But then came the lean times and it certainly didn’t help that I was driving on average 100 miles per day with 10 hour days, 4 days a week. Plenty of money went for gas but that was to be expected. Also, you cannot do this job without a laptop and GPS so be prepared. Some of the leads I was given were old thus a previous agent had already contacted them. No wonder I got some abuse over the phone. The sucker punch I have to say was the road trip I went to with about 10 of the other managers and agents. It was a week long and you pay for your hotel and gas. Luckily the hotel was cheap. Due to the regularity with which you run late for appointments, having a cell phone reception is of paramount importance. Sadly my two locations I was given on the road trip had virtually no phone reception so that was not helpful at all. On top of that, my GPS only pointed me in the general direction but that was it. Therefore it was a near disaster when it came to finding people’s addresses. I depended on was asking the neighbours for help which slowed me down and made people angry because I was really late. No wonder they didn't buy. It was ridiculous. After being there for a whole week, driving to some godforsaken places, and just kept adding mileage to my car, I had no sales at all. I also overheard managers talking about extremely high turnovers and I could definitely see why. I certainly quit at the right time and so did one of the people I befriended while working there. A few months later he called me and told me that the company had asked for the money back he made while working there. I thought that was absolutely insane. I was lucky enough that they didn’t ask me. You bust your balls, you have no base pay, you have to have a laptop and GPS, you waste god knows how much on gas, you barely make anything and then you quit because most people need a cheque every month, and they still ask for the money back. American Income Life is definitely not a good company to work for. They really do target starving people who have just graduated college. I hadn’t even applied for AIL but they still contacted me. Safe to say that if I had done my research online, I wouldn’t have taken the job. Lesson learned.

Explore other reviews about American Income Life

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

avatar
American Income Life Response
4w
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
avatar
American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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