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American Income Life

Part of Globe Life

Engaged Employer

Most Honest Review I could Possibly Give, Please Read before working at AIL - Superivising Agent American Income Life Employee Review

2.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Uncapped Commissions Flexible Hours Management Opportunities Looks good on a resume if you survive long enough Essentially in a role at AIL you are a contractor. All positions are 1099. This means that you can create your own hours, work whenever you want and earn as much as possible because it is fully commission. If you are an absolute hustler you MIGHT be able to do well. There's a lot of factors that go into this which I will go into later in the review. You can work 1 hour a week if you wanted to (although you probably wouldn't make any money) or you could work 70+ hours per week (like a lot of people do, sadly). You could make literally 10k in a week or $20. I have had 5k weeks and $0 weeks when putting in the same effort both weeks. Your income is truly unpredictable. A lot of people enjoy the flexibility of hours and full commission because they know they have earned every cent of their paycheck. Their is also a great bonus structure in place that rewards you for writing more business, which incentivizes a lot of people to go above and beyond. You get paid for recruiting people (MLM style), and when you are a manager you get a cut of their commissions (MLM style). This works for a lot of people and they love that style.

Cons

So onto the cons, which there are a lot. Keep in mind each Agency is different and this is a reflection of the Agency I worked for and is not always true of every agency (although other people in the company is other agencies do have similar experiences). The training is terrible. I had prior sales experience so I did a lot better than some people that were less fortunate in that aspect. The company really has a throw people at the wall and see who sticks approach. In the manager meetings I went to they literally described it that way: "If you hire 50 people per week, 25 will actually end up working for you and completing their Insurance License courses, 15 will finish initial training and you might have 5 that stick around for longer than 6 months. Let's do the math you have made X amount off of the ones that left at this point, it's still worth it!". That's not a joke, that is how things are approached and it is a very turn and burn culture there, once you start to not put up crazy high numbers upper management forgets about you, stops giving you leads and leaves you in the dust because they aren't making money off of you. The leads are terrible. They say that you will get X amount of leads per week to call and set appointments with. First off I want to point out that I had to beggg for leads every single week just so I could produce, secondly 50% to 75% of those leads are either reused or so bad that the people that pick up do not think they have made the inquiry. Now this could be the lead vendors fault but there is also no way that the SGA and MGAs do not know about it, as I and many other agents brought this to their attention over and over again. LEt's say that you do set an appointment with one of these "clients". 50 to75% WILL NOT show up and will either ghost you or block you as a lot of the products AIL uses to get people to show up to meetings are labeled as a scam if you look them up online. Try it right now, look up "Child Safe Kit". Yeah, says its a scam. So even though we aren't scamming them, people don't know that and won't show up to appointments. Now let's say they do show up, 50% or more WILL NOT qualify for Life Insurance. Whether that be due to health or they simply cannot afford even $20 extra per month to protect themselves for funeral costs. So if you do the math, you are going to be making a ton of calls, setting a few appointments and getting even fewer to show up and even fewer qualify or want to buy. I don't care how good you are at selling, it doesn't matter if you've got a client that has literally no money in the bank or is extremely obese or has cancer, you can't sell to them. Now sales is a numbers game and that is part of it, but these numbers are NOT what are told to you when you are first hired, they are way lower and do not meet the expectations you are given when hired. If a client cancels on you your paycheck gets cut until you pay the company back. This really sucks and although you can never go into debt, it really hurts when you have already had a bad week and then someone cancels, leaving you with an even smaller check. To be successful you have to work 50 or more hours per week. It's not worth it unless you have a great network of people to sell to. They will tell you that the leads will always be coming, but they won't and within a few months the Agency stops sending you leads and expects you to be purely referral based. Overall, if you are looking for a sales job, just find one that has base pay so you aren't screwed. The market is hot, don't work here and screw yourself over.

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American Income Life Response
4y
Thank you for your feedback. We’re sorry our AIL agent position didn’t meet your expectations. Your experience does not represent our training and management style and we apologize if you felt you weren't given the proper support while on our team. We invite you to send us more agency name and location details to AILfeedback@ailife.com so that we can look into the situation at this particular agency and the improvements that are needed. We look forward to hearing back from you soon.

Explore other reviews about American Income Life

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

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American Income Life Response
2mo
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
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American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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