Lack of corporate fixing their own errors, as well as the new owners abolishing agents positions, and replacing with customer service reps in another country.
American National Insurance Response
1mo
We’re sorry to hear you have a negative impression of our company but please know we value our employees’ input and are committed to creating a positive work environment. If you would like to provide additional information, email us at social@americannational.com.
Explore other reviews about American National Insurance
5.0
Jul 6, 2026
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Good supervisors who care about you, hours of operations, pleasant clients
Cons
Lack of transparency with upper management
American National Insurance Response
11h
Thank you for your review. We’re committed to listening and learning from all feedback.
The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.
Cons
There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.
1
American National Insurance Response
11h
Thank you for taking the time to provide your feedback. We’ll share this with our compensation team. If you’d like to share further feedback, please email social@americannationl.com.