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American National Insurance

Engaged Employer

Customer Service Representative - Customer Service Representative American National Insurance Employee Review

5.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

This is one of the best work environments I have ever been apart mainly because of the people that you work with. They are all high caliber people, from co-workers to management, who care about you individually. It isn't often that you have a part time job, and regret leaving because of the people.

Cons

The work isn't as rewarding as a customer service rep. You deal with clients asking questions regarding their policies, and generally they aren't happy to speak with you. This is not the company's fault, just the nature of the business.

Explore other reviews about American National Insurance

5.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Loved working here. Amazing people to work with.

Cons

Can’t really think of any

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American National Insurance Response
1y
Thank you very much. Reviews like this are why we do what we do.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.

Cons

There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.

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