All 4/5 stars are written by HR. Look at 1/2 stars - Risk Eligibility American National Insurance Employee Review

Contract employees run the show and management does everything to appease them despite a 108% loss ratio. If expenses get out of control or the healthy amount of work is behind (which is all the time) management punishes their office employees. We have to complete anti-bully and ethics training, but we are expected to be bullied and turn our cheeks to unethical, and some illegal actions by agents. No recourse for them. Managers empower us, but turn around and question our decisions. If you take pride in your work, this is not the place for you. Your actions are constantly questioned even if they are pure. Work is audited like crazy, and its not to improve us, its to punish us. Do not believe all of the 4 and 5 star reviews, HR lives in a dream world and if a commoner complains, they are black listed. The 1 and 2 stars are correct.