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American National Insurance

Engaged Employer

Customer Service Rep-Intern - Customer Service Representative American National Insurance Employee Review

2.0
Oct 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Management was nice and understanding when it came to personal leave. They offered a good work/life balance. Continued education was a little stressful as a full time student but was useful. MOST of the people I worked with were great.

Cons

There were too many programs to reference while working on a claim and dealing with people on the phone, they are designing a new claims system now so hopefully that fixes it. In my area there was too much office drama, some people forgot they were out of high school, made an already stressful job more stressful. Kind of like a hostile work environment...

Explore other reviews about American National Insurance

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to build your career.

Cons

Nothing to advise at this time.

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American National Insurance Response
1mo
We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
3.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful co-workers and upper management.

Cons

Understaffed Allowing toxic management to remain in their role. Not indicative of all management as most are excellent.

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American National Insurance Response
3d
We appreciate your review. Every piece of feedback helps us reflect on how we can continue to support our teams and improve the workplace. Please email us at social@americannational.com if you would like to share additional information.
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