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      American National Insurance

      Engaged Employer

      American National Insurance reviews

      Not the best experience - Call Center Representative American National Insurance Employee Review

      2.0
      Mar 22, 2023
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      37.5 hour weeks, weekends off. Hybrid schedules. Training was decent.

      Cons

      Leadership was lacking communication. Unable to be flexible with time off due to closures in Daycares and school during the pandemic. Unable to make up time depending on who the supervisor was that day and what mood they are in. Hour lunches were constantly reduced to 30 minutes. You were questioned if you had to take a bathroom break. Supervisors never available for escalated calls. Behind the time in technology and everyone suffered for it.

      Explore other reviews about American National Insurance

      5.0
      May 6, 2026
      Csr supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to build your career.

      Cons

      Nothing to advise at this time.

      avatar
      American National Insurance Response
      1mo
      We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
      2.0
      Jul 2, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company offers valuable insurance education opportunities and a tuition reimbursement program that supports professional development.

      Cons

      There is little incentive for long-term loyalty. Compensation appears to be based on legacy pay structures, resulting in new hires sometimes receiving higher starting salaries than long-tenured employees with extensive institutional knowledge and expertise in company processes.

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