Pros
The people who I worked with day to day were great and committed to delivering excellent service. Some good benefits, like PTO and 401k.
Cons
Morale is at an all-time low. Since the company was bought out a couple years ago by Brookfield, it keeps plummeting. Culture used to be amazing and people loved working here, but with the constant threat of layoffs hanging over your head, changing corporate dictates on remote/hybrid/in-office work, poor senior managers who are just looking after their own jobs, no/low raises, and poor company communication which used to be great, there's few reasons to stay. It's kind of eerie how people just disappear and later we're informed they were part of a "reduction in force." Doesn't seem to be any reason to who is selected - new or experienced employees are fair game. Everyone is on edge. Those left behind have to pick up the slack as either they aren't hiring a replacement or no one is applying for the job - which is now onsite and pays below market value. The business itself seems to be floundering as the C-suite scrambles to meet the goals set by the parent company. A new logo/brand randomly sprung in the midst of the chaos isn't fooling anybody. And it can't be a good look to clients who are also being hit with rate increases. It's a no-win for everyone.
