It's not what you think when you hear the name American Red Cross. If I could give it no stars I would ! - Service Agent American Red Cross Employee Review

I was at this company for 3 years and I would like to be the first to tell you,they are all about donations and not taking no for a answer . You will be calling donor on a Sunday morning ,Christmas Eve, Easter and other days they feel is expectable. You have to learn to rebuttal and and come up with special way to trick the donor into donating a free pint of blood. If the donor is sick or cancel the appointment it makes your show rate go down and hurts your numbers . This job is very stressful for $10. The system make a lot of mistakes in calling the same donors that have already donated. The call system needs to be updated .The donor also make this job especially hard. Management wants you chain to a desk so they will bonus off the teams hard work. You won't feel appreciated by this company at all . They also coach you on your calls that are being recorded and make sure that you use every opportunity to get a blood donation . If your new they train you for a week then they throw you onto the call center floor. There is no consistency with this company . There is so much more I could say negatively about American Red Cross but I will leave it for other to experience and and write about . Good Luck!