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American Red Cross

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Run the other way - Anonymous employee American Red Cross Employee Review

1.0
Apr 12, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Seeing and hearing from the people who have benefited from receiving blood products.

Cons

Everything else. Insane working hours (I once went an entire month without a single day off; regularly worked nights, too). No work/life balance (it's required that you still check and respond to emails while on PTO). Absolutely no management support. The Red Cross wants you to think it's a noble organization, but the blood services side is completely based off sales (the Red Cross makes money off of blood donations!). No consistency when it comes to company practices; local offices operate under the "don't ask for permission now rather forgiveness later" mentality. Completely resistant to change; no one like new ideas so no room to grow. Sales reps (Donor Recruitment reps) are bullies and get away with everything because they pass it off that they need to make goal. Of course, they are commission-based so it's not about helping others, it's about helping themselves.

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American Red Cross Response
12y
We appreciate your review, and are glad to hear you found it rewarding to interact directly with those who benefited from blood products. We are also sorry to hear your comments regarding work/life balance and management. We agree that both of these factors are crucial to employee satisfaction and fostering a positive workplace environment, and will pass your feedback on to our leadership team. A point of clarification: Blood that we collect from our donors is sold to hospitals and health care organizations; the profits from this exchange are used to support the mission of the Red Cross. More information about our financials and spending can be found at charitynavigator.org

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Meaningful, mission-driven work that makes a real impact in people's lives during times of crisis. -Flexible remote work when not actively responding to disasters. -Volunteers are the heart of the organization. Many are passionate, dedicated, and genuinely enjoyable to work with. -Building strong relationships with volunteers creates an incredible support system. Many go above and beyond to help staff because they recognize the workload and truly care about the mission. -Unique opportunities to gain experience in disaster response, emergency management, crisis management, leadership, and volunteer management. -Deployment opportunities that provide exceptional professional and personal growth. -Every day is different, offering a wide variety of experiences and continuous learning. -Strong sense of teamwork and camaraderie during disaster operations.

Cons

-Inconsistent accountability for poor leadership and management behaviors. -Toxic relationship dynamics that overlook behaviors. -High burnout and chronic turnover; many employees do not remain beyond two years. -Unsustainable workload paired with unrealistic expectations. -Leadership often prioritizes metrics over employee well-being and long-term program sustainability. -Staff are frequently expected to fill operational gaps caused by declining volunteer capacity instead of receiving additional staffing support. -On-call responsibilities can feel like being available 24/7. Even when not officially on call, staff often receive calls from volunteers needing guidance, assistance finding disaster responders, or language support. -Employees who speak a second language are frequently relied upon across multiple territories for translation assistance without corresponding workload adjustments. Although translation services exist, using them is often discouraged, placing additional burden on bilingual staff. -PTO can be difficult to fully utilize because work continues to accumulate and responsibilities often remain waiting upon return. -Compensation does not reflect the workload, level of responsibility, or work-life sacrifices expected. Salaried employees often work well beyond 40 hours without additional compensation. - Recognition and incentives appear to be uneven across departments, while frontline disaster relief staff often carry significant operational demands with limited comparable rewards. -Diversity is more visible in entry-level and lower management roles than in senior leadership.

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