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American Red Cross

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Great Mission. Poor execution. - Lead Call Center Performance American Red Cross Employee Review

3.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

It is wonderful to be a part of the Red Cross mission and what it stands for. I have met a wide variety of fantastic people here and we all have the same passion for saving lives.

Cons

Decisions made up the ladder are making it impossible to continue working there. Communication between levels of management is slight at best.

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American Red Cross Response
11y
Thank you for your review. We are so pleased to hear your positive comments about our mission and the people you have encountered working with us. We are sorry to hear your concerns about communication and decision making and agree that employee satisfaction is vital to good performance and success of the organization. We will pass your feedback on to our leadership team.

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping save lives is very fulfilling

Cons

Management and unrealistic expectations in Blood Donor services

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