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American Red Cross

Is this your company?

They've lost 12 employees in 15 MONTHS! SPRINT away. TOXIC TO THE CORE! - Account Manager - Biomedical Services American Red Cross Employee Review

1.0
Jul 19, 2023
Recommend
CEO approval
Business Outlook

Pros

You get to interact with many people within your territory in order to host life saving blood drives for our local area hospitals and patients.

Cons

Incredibly unrealistic expectations with uneven territories and the inability to adjust accordingly. Management will tell you that YOU are the reason staff members aren't getting paid and that YOU are the reason people are dying. Incredibly disrespectful, constantly bashing their employees, talking about others behind their backs. Encourages you to work weekend hours in order to hit their unrealistic metrics as a SALARIED employee! The lack of a work life balance is not something they want to hear - the exact response will be "that's the job." OR if you're really lucky "Well, it's your job to hit metrics." Be ready to have your head chewed off by 9:00 AM for the results of the previous days drives - though most of the time it's due to malfunctioning equipment, weather, acts of god - that WILL NOT MATTER! You will still be held for their failures as if they expect you to put a literal gun to someone's head in order to get them to donate. Example: At a brand new blood drive that was set up for success The Red Cross rolled up in a bus that looks like it was an extra in the movie Speed. Clearly old and from the 70's. It could not keep the A/C running due to it being in terrible condition. We ultimately were forced to shut that blood drive down early which disappointed both the new business relationship, but lost the trust of those who took time out of their day to donate. The very next day that rep was ripped by management for having low collection. They know the circumstances, they just don't care. As for how they treat you personally? That is abysmal as well. EXAMPLE: One rep was FORCED to take a PTO day even though they got their tire fixed and still made the drive to Columbia. Once they arrived in Columbia, after rushing to fix their tire, the employee was ambushed in their Columbia office by their absolutely tyrannical management team. This employee was once again FORCED TO TAKE PTO and was banished to their hotel room until the next day when they were "allowed" to return to the team. Not even the curtesy to tell them to take their PTO that day and get their tire fixed and enjoy their time at home. - Nope, after rushing to get the tire fixed they still insisted that the individual make the 2.5 hour drive, only to be ambushed and again FORCED TO TAKE PTO. Who does that??? These people. Are they insane? Have they never heard of life-happening? God forbid some emergency happens to you or a loved one because their response might actually be "that's your mission moment to work harder" Their pay is essentially non-existent, though it is a non-profit. One employee was clearly being paid less than everyone else. Don't expect equality in pay, territories, or opportunities. THERE'S A REASON THEY HAVE LOST 12 EMPLOYEES IN THIS POSITION IN THE LAST 15 MONTHS! Many just outright quit without having another job lined up due to the level of disrespect and toxicity they endured. One individual literally just walked into the office, dropped of their laptop and phone, and walked out. Never to be seen or heard from again. This puts more pressure on the remaining employees as they have no way of hiring for these now vacant territories, of which there are many. That means more driving for reps to places and business' they don't know to try and plan their blood drives all while still covering their own territory. Their turnover also makes it IMPOSSIBLE for reps to get their true bonuses because they have this brilliant idea of tying all bonus structures to team results. So now employees are overworked, underpaid, with no opportunity to make the bonuses they were promised. If you enjoy mental, physical, and emotional tolls on your health - this could be the job for you! Just don't expect to get much for all that pain.

Explore other reviews about American Red Cross

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Meaningful, mission-driven work that makes a real impact in people's lives during times of crisis. -Flexible remote work when not actively responding to disasters. -Volunteers are the heart of the organization. Many are passionate, dedicated, and genuinely enjoyable to work with. -Building strong relationships with volunteers creates an incredible support system. Many go above and beyond to help staff because they recognize the workload and truly care about the mission. -Unique opportunities to gain experience in disaster response, emergency management, crisis management, leadership, and volunteer management. -Deployment opportunities that provide exceptional professional and personal growth. -Every day is different, offering a wide variety of experiences and continuous learning. -Strong sense of teamwork and camaraderie during disaster operations.

Cons

-Inconsistent accountability for poor leadership and management behaviors. -Toxic relationship dynamics that overlook behaviors. -High burnout and chronic turnover; many employees do not remain beyond two years. -Unsustainable workload paired with unrealistic expectations. -Leadership often prioritizes metrics over employee well-being and long-term program sustainability. -Staff are frequently expected to fill operational gaps caused by declining volunteer capacity instead of receiving additional staffing support. -On-call responsibilities can feel like being available 24/7. Even when not officially on call, staff often receive calls from volunteers needing guidance, assistance finding disaster responders, or language support. -Employees who speak a second language are frequently relied upon across multiple territories for translation assistance without corresponding workload adjustments. Although translation services exist, using them is often discouraged, placing additional burden on bilingual staff. -PTO can be difficult to fully utilize because work continues to accumulate and responsibilities often remain waiting upon return. -Compensation does not reflect the workload, level of responsibility, or work-life sacrifices expected. Salaried employees often work well beyond 40 hours without additional compensation. - Recognition and incentives appear to be uneven across departments, while frontline disaster relief staff often carry significant operational demands with limited comparable rewards. -Diversity is more visible in entry-level and lower management roles than in senior leadership.

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