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American Red Cross

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Great mission EXTREMELY TOXIC work environment!! - Account Manager American Red Cross Employee Review

1.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Saving lives! Our donors make the madness almost worth it.

Cons

Executive leadership has no clue!! Talent is leaving this place in droves!!! Employees are penalized because the general public is not donating blood like they did in years past! Instead of making the neccesary adjustments, we are expected to drag donors to the beds kicking and screaming to meet the need. I TOTALLY understand that there are lives at stake, but if you run off all of your talent, then what?? There is NO WORK LIFE BALANCE WHAT SO EVER!! You are expected to be available 24 hours a day, 7 days a week!!! Our lack of adequate equipment is laughable! They have tweaked the incentive program to ensure no one makes it. If I hit all targets but my teammates don't - I am penalized by not getting my incentive. We have teammates who have not got a single target in well over 18 months!

Explore other reviews about American Red Cross

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great humanitarian mission, non profit

Cons

None, great place to work

1
1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

- decent health insurance - helping people feels good. - depending on your chapter you can get good, flexible time - some volunteers are legit saints

Cons

- everyone on the inside doesn’t think things will meaningfully change, it’s systemic. - leadership is often out of touch in expectations and demands, while provide verbal support (at best), chronic understaffing, and focusing on what looks good (to media, PR, etc.). - turnover is extreme - on call is 24/7, volunteer capacity is dwindling especially in rural areas, we have to fill in the gaps, as a result you will be trapped in your area and cannot be good at your actual job. - the non-saint volunteers will treat you horribly, god forbid if you are a woman in this position, there’s a de-facto no firing policy on volunteers - pay is so bad is borders on funny, they gave me a raise this year for ‘merit,’ it was $750…for the year. My boss even laughed when telling me. - it’s a culture of management not leadership, so do not expect either honesty or accountability

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