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American Senior Communities

Engaged Employer

Outdated Job, should be remote - Office Administrator American Senior Communities Employee Review

1.0
Aug 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Learning how to work around bad behavior.

Cons

There is a high school vibe within this job with gossip, cliques and some bullying. No one can bring up differing or conflicting opinions because of someone else's emotional reaction, due to a past history of anger, defensiveness, and jealousy. Senior leadership just kind of ignores everyone, HR is not empowered, and upward movement is nonexistent. Low morale/high turnover. Lots of pressure to compete and constantly being pitted against coworkers. Pressure to stay quiet due to ongoing investigations, confidentiality, or the threat of being blacklisted in the community.

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American Senior Communities Response
2y
We take concerns seriously. We are disappointed to hear about your experience. Please contact our Hotline at 1-888-788-2502 so we may learn more and discuss this with you. You may also communicate with us online at www.ASCHotline.com. Thank you!

Explore other reviews about American Senior Communities

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great support, thorough training, supportive team

Cons

There are a lot of responsibilities for each department, and turn over hurts on all levels

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American Senior Communities Response
3mo
Thank you for taking the time to leave such a nice review. We value your feedback and appreciate all you do to serve our customers and your teammates!
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers are amazing and make the work environment enjoyable. The residents are wonderful to work with and are one of the best parts of the job. Management does a great job planning fun parties and activities, and there is usually a lot of staff involvement, which helps create a positive and engaging atmosphere.

Cons

Management can be somewhat inconsistent. Employees are often recognized for their work, but there are times when micromanagement creates unnecessary stress. Pay is below what many similar positions offer, and communication between management and staff could be improved. Greater consistency and clearer communication would help employee morale and retention.

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