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American Senior Communities

Engaged Employer

Committed to Residents, Undervalued by Leadership - Anonymous employee American Senior Communities Employee Review

3.0
Dec 18, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues Who Care: - You get to meet a good number of people who genuinely care about the residents and their well-being - Collaboration with these individuals can lead to rewarding professional relationships Opportunities for Growth: - There's potential to move to other buildings within the organization, which can provide fresh starts or new challenges - Depending on your role, you can be a department head from the start, or even a manager with little/no prior management experience Resident Impact: - Working with residents can be deeply fulfilling, as you have a direct hand in improving their quality of life Occasional Focus on Employee Morale: - There are times when employee morale is taken seriously, and efforts are made to improve the workplace culture - Initiatives, such as employee appreciation events, can provide some sense of recognition Regional Support: - Regionals are often very good at training and supporting you when you need help or a friendly face

Cons

Inconsistent Leadership: - Upper management can be divisive, often not listening to staff concerns or addressing systemic issues effectively Lack of Accountability: - People who fail to perform their roles or make mistakes are often not held accountable by management, leading to ongoing issues (this lack of enforcement can create frustration and resentment among those who are trying to do their jobs correctly) Impact of Others' Neglect: - When others fail to do their jobs, it directly affects your ability to perform yours, creating inefficiencies and added stress Dependence on Lower-Paid Staff: - It's frustrating when coworkers who earn significantly more (e.g., upper management) rely on you for basic tasks that they could handle themselves (e.g., converting something to a PDF or opening an excel workbook...) Apathy Among Staff: - A noticeable number of people in the facility may not care about the residents or their roles, which can diminish the overall quality of care and workplace morale Challenging Workload: - Staff shortages, coupled with others not doing their jobs, can lead to burnout as the workload increases disproportionately for those who do care

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American Senior Communities Response
1y
We value your feedback. We are always striving to improve and appreciate you taking the time to leave a review.

Explore other reviews about American Senior Communities

5.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great support, thorough training, supportive team

Cons

There are a lot of responsibilities for each department, and turn over hurts on all levels

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American Senior Communities Response
3mo
Thank you for taking the time to leave such a nice review. We value your feedback and appreciate all you do to serve our customers and your teammates!
3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers are amazing and make the work environment enjoyable. The residents are wonderful to work with and are one of the best parts of the job. Management does a great job planning fun parties and activities, and there is usually a lot of staff involvement, which helps create a positive and engaging atmosphere.

Cons

Management can be somewhat inconsistent. Employees are often recognized for their work, but there are times when micromanagement creates unnecessary stress. Pay is below what many similar positions offer, and communication between management and staff could be improved. Greater consistency and clearer communication would help employee morale and retention.

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