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American Specialty Health

Engaged Employer

American Specialty Health reviews

Health Coach - Anonymous employee American Specialty Health Employee Review

1.0
Sep 10, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The health coaches are a great group of people to work with.

Cons

Micromanaged. Terrible pay. Poor processes. Procedures seem poorly thought out. CEO seems completely out of touch with his employees.

avatar
American Specialty Health Response
7y
Thank you for taking the time to review your experience at ASH. We appreciate your feedback. We agree that our coaches are an amazing team to work with. They make us very proud. We strive to provide our employees with the tools and training to effectively do their jobs, while also providing the leadership team with guidance and a minimum of 40 hours of training a year to effectively support their teams. Most importantly, team managers are encouraged to collaborate on department processes and procedures with their teams to create the best processes for everyone. We’re sorry to learn that you did not feel you experienced that. Our goal is also to create a work environment that is open, collaborative and responsive to the needs of our employees and customers, both internal and external. We’re also sorry to learn you did not get to connect with our CEO. Throughout the last 30 years, our co-founder and CEO has been recognized as an industry leader by organizations like America’s Health Insurance Plans (AHIP) and the University of California at San Diego. He has also been recognized for his industry leadership by publications like Inc. magazine, the Indianapolis Business Journal, and the San Diego Business Journal. He is very involved in running the business and meets with the leadership team from each line of business on various topics on an almost daily basis. He regularly is part of the New Hire Orientation leadership team that meets with each and every new group of employees joining ASH. And he leads the executive team in the review and selection of all employees honored for team, innovation and leadership awards and personally presents these awards to each individual. For over 30 years, he has lead ASH in our consistent year-over-year growth. We appreciate the time you spent working at ASH and we welcome any additional feedback you might be willing to give so that we can improve employee experiences. Please contact hrhelp@ashn.com if this interests you. Kim McCormick, SVP Operations, Health Management Program

Explore other reviews about American Specialty Health

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, the company always promotes from within, leadership cares about their teams

Cons

It would be nice to have earlier hours for people in CST and EST

avatar
American Specialty Health Response
6d
Thank you for your ongoing service to ASH. We’re pleased that you enjoy the balance that the remote-first work environment at ASH offers. Supporting employee growth is a priority for us, and we’re proud to see an average of 16% of our employees promoted last year, compared to the national average of 8%. We also acknowledge employee contributions through annual merit increases for eligible employees and a performance recognition program. We appreciate your feedback on offering flexible work hours and invite you to share additional details with your leadership team.
2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work From Home and Make Up Time

Cons

Favoritism, unproductive environment. The department I worked in had a QA who belittled people in the position they just got hired from. I mean said some really hateful things. One of the worst mistakes I made was wanting to learn more and applying for a position. The role paid $15 per hour and I lost every single merit increase I’d ever earned. I liked learning this new role but put myself into debt financially at home for it and now I’m no longer here because somewhere else offered me better money for the same job. There needs to be more improvement on the micromanaging, the culture, the PAY (I don’t care what the company’s research says, the job postings by similar companies say something different). This could be an awesome place to work but the pay and some of the people need to be reviewed. It was like a mean girl club where I was and it’s unproductive and not inclusive to people who are new making a few mistakes and still learning. A good portion of the supervisors are checked out and have no idea how to help you. They just show up because they get paid to be there for maybe 4-5 hours per day. This place needs to come together and needs to actually read the bad reviews and believe them and just focus on improving. Things can get better, the first step is acknowledgement that it’s not perfect.

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American Specialty Health Response
4w
We’re glad to hear you valued the flexibility of working for a remote-first company. At the same time, we’re sorry to hear you didn’t enjoy your experience at ASH. We value a respectful, inclusive environment and welcome opportunities to learn from employee feedback. Please send us an email to hr@ashn.com with more details so we can share your feedback with our department leaders. As a national specialty health organization serving more than 62 million members, our quality assurance requirements are in place to ensure safety, accuracy, and quality member experiences. To stay competitive in the job market, we review market data and are committed to rewarding and promoting our employees. We appreciate you taking the time to share your feedback and wish you the best in your future endeavors.
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