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American Specialty Health

Engaged Employer

Sad - Claims Examiner I American Specialty Health Employee Review

1.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

I can not find one good thing to say.

Cons

Low pay for position, out of date programs used for processing, high expectations and workload compared to pay, "gang up" mentality (3 managers get on a conference call with you when they need to speak with you), high medical insurance cost, power tripping managers who do not know much, two faced co workers, the position does not pay well, the lowest I've seen, their expectations are too high for the programs they have you use to process these claims, the work is repetitive and isolating, there are constant system issues and the system runs slow and choppy because of the virtual environment, the training was very very minimal, the workload is high compared to the pay and the expectations, there is no real written processing manual, and I'm just saying, when I went to the facility to finish my interview etc i noticed the big beautiful shiny new facility and office but all the cars in the parking lot pretty much were old and a little beat down. That tells you this company pays horrible and spends the profits on stuff that is not needed, you don't need state of the art facilities, you need new programs to make processors jobs easier, you need to give everyone a HUGE raise, i guarantee people will take the raise over having this fluff that is in a newer facility, its just to impress business partners im sure, you need to stop micromanaging and ganging up on people, you need to pay more of the portion for the health insurance, i had a job that was $45 a paycheck for my son and I and here it is close to $300 if you don't do this unrealistic step fitness program they offer for a discount and even then its triple what i pay at my other job. This place cant keep people working and no one and i mean no one can live on what they pay per hour. their workers stay poor and the CEO's stay rich.

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American Specialty Health Response
4y
Thank you for your review of American Specialty Health. We are sorry to hear that you did not have a positive work experience during your time at ASH. ASH offers a host of different opportunities for all fulltime employees to get involved and stay engaged, from our diverse culture to the many training opportunities and programs. This is reflected in the high tenure of our claims department with an average of seven and a half years over the past three years. In regards to your concern with leadership, our leaders are required to participate in ASH leadership training for continued growth, self-improvement, and team-building skills. Additionally, our Total Rewards Program includes wellness benefits, paid time off, training courses, career development and a company-wide mentorship program. Our value-based incentive program ensures that employees work towards attainable health goals and are rewarded for their activity levels. We are sorry to hear you found our exercise rewards program to be unrealistic. Most of our employees are able to meet the highest level which provides a reduction in premium costs. Accommodations can be obtained through contacting human resources for those unable to participate. We invite you to send a message with additional details related to your concerns to hr@ashn.com. Thank you.

Explore other reviews about American Specialty Health

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, the company always promotes from within, leadership cares about their teams

Cons

It would be nice to have earlier hours for people in CST and EST

avatar
American Specialty Health Response
6d
Thank you for your ongoing service to ASH. We’re pleased that you enjoy the balance that the remote-first work environment at ASH offers. Supporting employee growth is a priority for us, and we’re proud to see an average of 16% of our employees promoted last year, compared to the national average of 8%. We also acknowledge employee contributions through annual merit increases for eligible employees and a performance recognition program. We appreciate your feedback on offering flexible work hours and invite you to share additional details with your leadership team.
2.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work From Home and Make Up Time

Cons

Favoritism, unproductive environment. The department I worked in had a QA who belittled people in the position they just got hired from. I mean said some really hateful things. One of the worst mistakes I made was wanting to learn more and applying for a position. The role paid $15 per hour and I lost every single merit increase I’d ever earned. I liked learning this new role but put myself into debt financially at home for it and now I’m no longer here because somewhere else offered me better money for the same job. There needs to be more improvement on the micromanaging, the culture, the PAY (I don’t care what the company’s research says, the job postings by similar companies say something different). This could be an awesome place to work but the pay and some of the people need to be reviewed. It was like a mean girl club where I was and it’s unproductive and not inclusive to people who are new making a few mistakes and still learning. A good portion of the supervisors are checked out and have no idea how to help you. They just show up because they get paid to be there for maybe 4-5 hours per day. This place needs to come together and needs to actually read the bad reviews and believe them and just focus on improving. Things can get better, the first step is acknowledgement that it’s not perfect.

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American Specialty Health Response
4w
We’re glad to hear you valued the flexibility of working for a remote-first company. At the same time, we’re sorry to hear you didn’t enjoy your experience at ASH. We value a respectful, inclusive environment and welcome opportunities to learn from employee feedback. Please send us an email to hr@ashn.com with more details so we can share your feedback with our department leaders. As a national specialty health organization serving more than 62 million members, our quality assurance requirements are in place to ensure safety, accuracy, and quality member experiences. To stay competitive in the job market, we review market data and are committed to rewarding and promoting our employees. We appreciate you taking the time to share your feedback and wish you the best in your future endeavors.
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