Great foundation but still lacking - Anonymous employee American Tower Employee Review

4.0
Oct 9, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am very happy to come to work everyday. The culture is very laid back and everyone is very friendly. No micromanaging in my department. Very flexible with hours and cool events throughout the year including a paid Friday off in the summer for the Canobie Lake company outing. You start with 3 weeks of PTO, 3 floating holidays, a day each to spend time at a child's school or with the elderly and a volunteer day. All holidays off and Black Friday.

Cons

Collections team does not have laptops but everyone else in the company does. This means that when the bad weather comes you will need to use vacation time if you don't want to come to the office. This also makes it difficult in meetings to not be able to pull up things to add to the conversation. You must rely on printing things off beforehand or using a notebook. It is 2016 - everyone should have a laptop and the opportunity to work from home in bad weather.

Explore other reviews about American Tower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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