Pros
American Tower is a very successful company in a line of business that should be rock solid for years to come. Diversification globally has set up the company well in the short and long term to reap high returns on real estate assets which in turn drive the stock price up. As owners of the stock, employees can ride the wave. Work life balance is solid, summer Fridays and casual attire in the office are appreciated. Benefits are solid and there are good people at the company for the most part
Cons
The culture on the sales team can be demoralizing for a regular sales person in a number of ways. For a $110 Billion plus company it is jarring to hear that they cannot pay commissions on time consistently. Goal posts are moved all too often to the detriment of sales people so much so that the last 3 years there have been 5 or less sales people that have hit 100% of their goal (which is then celebrated as presidents club and a $50 gift card). Managers justify this holding to company line. Pay is already on the low end of the industry which is justified by the use of "consultants" that are brought in yearly to analyze pay. There has been a refrain from leadership through the years that our sales team doesn't have much of an impact on numbers ("we would have gotten that sale anyways") which is demeaning to our work. On the one hand they use that to say that they don't need to pay market rate to their people, but on the other side they are always pushing our tiny sales team to come up with a constant stream of new ideas. Small sales team leads to minimal upward mobility. You don't start making real money until you hit a VP title (like 4 people) which are given out to "the old boys club" at ATC. Successes are not celebrated and managers goals are not aligned with their employees so you could have a manager who has a blowout year but one of his/her direct reports is often below 50% to goal. This is a regular occurrence every single year