Management Ideals are Outdated - Anonymous employee American Tower Employee Review

2.0
Jan 27, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are decent benefits for today's standards. The stock program is nice in addition with yearly bonuses if you meet your established goals.

Cons

Management is completely out of touch and expects employees to sacrifice personal life to be completely focused on career. There is hardly any work/life balance. The company is afraid to allow employees to work from home because outdated management cannot handle how obsolete their positions are when they aren't watching their subordinates sitting in their chairs at their desks. It's almost as if the company doesn't trust employees to do their jobs when they aren't being watched. Witnessed insecure management be threaten by truly talented individuals and publicly degraded individuals repeatedly to the point where people quit. There are lifers at this company and then there are departments with high turn over rates because people get worn down so quickly. Departments are completely segregated and have issues communicating across team lines. The word "silo" is thrown around in yearly town halls, but nothing is ever accomplished or corrected. The company claims they want to foster a community that is like "family," however they do not listen to the survey responses they are given and continue to do things the same way. The company likes to "run lean" at the risk of employees not being able to complete tasks or live up to expectations. The work load becomes unbearable and unrealistic, and then the company spouts more rhetoric about caring for everyone.

Explore other reviews about American Tower

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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