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American University

Engaged Employer

Good Leadership, Bad HR - Externally Funded Program Manager American University Employee Review

4.0
Oct 31, 2019
Recommend
CEO approval
Business Outlook

Pros

Dependent upon department/school, there is a great work life balance and incredibly support management & leaders in place. The benefits are competitive, although compensation varies across campus. There is room for career advancement. Overall, I was happy with my experience working at AU (with the exception of other units on campus outside of my own).

Cons

HR is incredibly inefficient and unhelpful. Five years ago there were HR staff who knew what they were doing and how to help, but as of now working with HR is an absolute nightmare - from posting positions to completing internal paperwork, nothing is ever simple and the process takes 2x longer than necessary with 5x extra hoops to jump through. The financial systems are outdated which can make performing your job harder - none of the systems communicate well with one another and require shadow tracking.

Explore other reviews about American University

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice work environment, great coworkers, flexible schedules, good base pay, and great benefits if you decide to pursue graduate studies with the university while working for it.

Cons

The pay is barely higher than the position you are to oversee, which checks out as a student position.

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and great coworkers

Cons

Low pay University refuses to fire bad managers

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