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      American Water

      Engaged Employer

      American Water reviews

      Digging out from Destruction - Field Operations Supervisor American Water Employee Review

      1.0
      Apr 25, 2016
      Field operations supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wages are above average No stress because those above you don't care Starting to change. (Nepotism still exists at management level)

      Cons

      Management destroyed this company with years of nepotism at manager and director level at Pittsburgh's PAW location Nepotism resulted in unqualified management Manipulate rates and info to customers and PUC Would never survive if unregulated and had competition

      Explore other reviews about American Water

      5.0
      Jun 26, 2026
      Water operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is really good. I value how much they care about safety. They practice what they preach.

      Cons

      You have to wait a year in your current position before applying to move up.

      3.0
      Jul 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Affordable health insurance

      Cons

      Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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