Great Benefits, Poor Leadership - Anonymous employee American Water Employee Review

2.0
Aug 8, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, vacation and 401K.

Cons

No loyalty to employees. Constantly "reorganizing" departments and laying off employees only to turn around and re-open the position 6 months later.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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