Disappointed in IT processes and company. - ITS Field Support Setvices American Water Employee Review

1.0
Oct 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Health care benefits were pretty cheap. Other than that not much.

Cons

I worked at this company for six months, I was being proactive in finding this job due to a potential contract layoff. When speaking with the manager I was under the impression that this company was stable, after 3 months being there and speaking with multiple coworkers I quickly found out that this company has a history of ceos and reorganizations which was quickly affirmed when a new CTO was brought in and spoke about "IT transformation". It's obvious the CTO was beating around the bush regarding reorganization.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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