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      American Water

      Engaged Employer

      American Water reviews

      IT Staff - Business Systems Analyst American Water Employee Review

      2.0
      Oct 28, 2016
      Business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home option great! Very safety oriented. Nice people to work with and a lot of in house activities.

      Cons

      New CTO creating bad morale in IT. "People transformation" is more like, your job is being outsourced to India. You can stay and work and we will retrain you. What if I'm good at what I do? Get in the box or leave. IT will be India Water.

      Explore other reviews about American Water

      5.0
      Jun 26, 2026
      Water operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is really good. I value how much they care about safety. They practice what they preach.

      Cons

      You have to wait a year in your current position before applying to move up.

      3.0
      Jul 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Affordable health insurance

      Cons

      Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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