Nice co-workers but horrible place to work - Anonymous employee American Water Employee Review

1.0
Feb 22, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The building was nice and so were the co-workers. There was ample, free parking available to employees. They ensured access to decent beverages. There was also a very nice healthy solutions program.

Cons

Everything else was horrid: Old, outdated computers. Poor employee communication. The benefits were very expensive and not very good. The work hours were long (8-5). Management was very condescending and secretive. Policies were not implemented uniformly to all employees across the board. In general, not a very good place to grow one's career.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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