Stop putting your thumb in my eye - Water Professional American Water Employee Review

2.0
Mar 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Proud knowledgeable workforce. Family atmosphere in areas where senior directors haven't caused gastrointestinal discomfort.

Cons

Director level and above management teams are focused on dismantling longstanding middle managers and replacing them with new hires with no experience to the water industry. It’s one thing to promote from within…it’s another to put your thumb in the eyes of longstanding employees. Are your thumbs tired yet? Or you taking a page out of GEICO’s playbook and holding that what we do is so easy that even a caveman/person can do it? Upper management appears to be intent on creating a culture of mistrust, we’ve returned to the days of it’s not what you know, but who know. Directors are focused on window dressing initiatives and making their marks, which right now appear to be bad tattoos that will remain with the company long after they've been finally discovered to be frauds and have moved to other areas of this company, where they can continue to perpetuate their poor impressions of water industry professionals. The emperors have no clothes and continue to use employees as cover. Here’s a question for the next cultural survey…when will all of these poor upper management approaches catch up with them? 1. When there’s no experience in middle management left. 2. Never…they will have parachuted to the mother ship and into some new made up position by then 3. After someone’s been hurt because the new person had a great idea that only made sense to the person responsible for hiring them 4. All of the above.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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