Poor leadership produces extremely low morale - Technologist American Water Employee Review

1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

The staff members that have been at American Water for years are very talented and of high character..

Cons

Leadership is technically and organizationally incompetent. Deception is constant, long hours produces poor morale 2 major layoffs in 4 years

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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