Human Resources - Anonymous employee American Water Employee Review

2.0
Jun 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dedicated field employees who really care about serving customers. I was able to do learn some new skills and develop because I had a great manager, but once things changed at the top, there were many changes

Cons

Constantly changing upper management; most political environment I've ever experienced in over 25 years. Hiring decisions and promotions are based on politics over skills and competencies, with top leaders very protective of their turfs.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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