Managers with no utility experience. - Operations American Water Employee Review

2.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Protect the public health by producing clean safe potable drinking water. Provide great customer service & dependability. Good motto at least.

Cons

Micro managing and cost saving to the point of being pound foolish. Wasted money on bad technology or threw out technology that wasn't utilized to its potential.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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