IT is horrible and has no knowledge of the business- Toxic - Anonymous employee American Water Employee Review

1.0
Jun 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Listen to the negative reviews. It is the worst place I’ve ever worked in my entire career. Leadership is the worst you could ever imagine; the leadership needs to go to school to learn how to lead. Disgusting.

Cons

Everything all of the other negative posts say are true. The positive ones are fake. They are getting rid of all employees that worked there before Rhada. He’s a terrible leader. They do not invest in the employees. They’re just looking to work people into the ground. They don’t care about you. They don’t care about anyone but themselves. I’m disgusted HR has not done anything but assist Rhada with making the culture toxic. If I had children I would NOT let them work here. There are better companies in the area, actually, any other company would be better. This is, again, the worst company I have ever worked for. There are also no career paths so it’s essentially a dead end job too. Go anywhere else but here.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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