Pros
As a long term employee at American Water, I have experienced many degrees of change at our organization. Some of have failed and many changes have been for the better. Today, I am particularly proud to be a part of the new Technology and Innovation team at American Water. For our operations to succeed we must not only keep up with emerging technology, but we should lead in technology across the utility industry. The ideas and passion our employees have to take an idea to a value added product is so contagious that it's easy to go to work every day.
Cons
There is a temporary negative related to so much work to do that existing employees must control themselves to maintain a healthy work/life balance. The company is actively recruiting new talent and soon we will be staffed appropriately to help share the load to meet the demand.