Pros
As a technologist, I am thrilled with the direction the company is taking. From the executives to our field and customer call facing workforce, the whole company is excited about how advanced technologies can make our lives and the lives of our customers better. I've been in the IT field for a long time and with American Water since the roll out of SAP and I have never seen such a contagious movement in any company like what I'm seeing now. Every day I get to collaborate with, advise and learn from smart, passionate and driven people. We operate in a flat organization where people run in teams, some are focused, some loosely affiliated and most people run in several at the same time. There is so little friction across the T&I team, you can always find a product or platform to advance if you have the will. If you are interested in the current cutting edge technology buzz words to work with that start with Big, Block, Machine and Artificial we're either employing them now or will be soon. The really advanced stuff is in how we're combining them into a growing set of modular products on top of a visionary platform of tools that is designed to find and solve the problems we know we have as well as the ones we don't. If you like being challenged, working hard with team mates and want to disrupt an industry, please join us and bring your passion and skills to American Water
Cons
Still too many status type meetings. Not enough time for working sessions and smaller group collaboration. The pace, independence and the need to work in grey areas is not ideal for people that want very clear direction, boundaries and hierarchical communication channels. Not everyone has adjusted well to the fluidity of the T&I team and that can cause distraction.