Strong currents inside this corporate office - Specialist American Water Employee Review

2.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Plenty of challenging work to advance your skills. Exceptional colleagues, learning and development program and technology team. Great benefits.

Cons

Managers will pull a Jekyll and Hyde act -- lashing out in anger against direct reports, shaming them publicly or behaving unpredictably. There is no plan for advancement in pay or rank for employees not at director level. Director level promotions and job changes including layoffs and terminations happen often. It takes every bit of joy away, which is driving regular employees to work elsewhere. New building parking garage is unsafe as there is no way to stop entry of the public to garage. Executive leadership has drivers so they do not experience this uneasy feeling daily.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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