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      American Water

      Engaged Employer

      American Water reviews

      ITS Employee - ITS Employee American Water Employee Review

      3.0
      Apr 4, 2013
      Its employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits, pay, nice work from home days

      Cons

      Lack of communication, people are promoted to management or leadership position who have NO people skills. No clear direction on projects or requests.

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      5.0
      Jun 26, 2026
      Water operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is really good. I value how much they care about safety. They practice what they preach.

      Cons

      You have to wait a year in your current position before applying to move up.

      3.0
      Jul 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Affordable health insurance

      Cons

      Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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