Downward spiral and unhappy employees - Anonymous American Water Employee Review

2.0
May 9, 2014
Recommend
CEO approval
Business Outlook

Pros

- remote work possible - competitive entry level salary - new technology

Cons

- Work life balance out of sync, vacation time ridiculous, unless you spent 20 years with the company - cost cuttings everywhere to balance out higher than estimated costs for new system implementation - previous training opportunities were great, however now due to costs, cuts everywhere - constant changes within the organization, people are exhausted and just not happy anymore - upper management says "open door policy" but they don't act upon it, not listening to employees

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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