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      American Water

      Engaged Employer

      American Water reviews

      Fulfilling career with a first class Co. - Production American Water Employee Review

      5.0
      Aug 13, 2014
      Production
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary and benefits - excellent. Provided substantial on the job training plus tuition aid program. Teamwork culture, especially during emergencies. Customer focus. Positive culture with company values which reinforced honesty & integrity. Overall a great place to work.

      Cons

      Work life balance difficult - on call 24/7. SAP implementation very difficult and interfered with front line supervision ability to get the job done.

      Explore other reviews about American Water

      5.0
      Jun 26, 2026
      Water operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is really good. I value how much they care about safety. They practice what they preach.

      Cons

      You have to wait a year in your current position before applying to move up.

      3.0
      Jul 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Affordable health insurance

      Cons

      Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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