Focused on the short term - stock price and dividend growth. Unpleasant culture. - Anonymous employee American Water Employee Review

2.0
Sep 18, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits are fair. It is a good place for someone looking gain experience in the water industry.

Cons

Work-life balance is terrible. The company is solely focused on inflating the stock price and dividend growth. They are reducing head counts and budgets. The remaining employees are left to pick up the slack and work harder. The company discourages overtime unless you're a salaried employee. Then they don't care how late you have to work as long as your work is completed. It is becoming very difficult to meet our financial goals because they are constantly changing. It is hard to hit a moving target. Our bonuses and increases are shrinking, while the executive team reaps enormous rewards in salary, bonuses, and stock options. The culture in Indiana is very bad. The feeling of job security does not exist. The vice-president has exhibited clear nepotism in his hiring practices. He uses intimidation as his management style. The leadership constantly talks about safety but they commit no resources towards it. There are many behavior/ethics/conduct/human resources policies in place but the company routinely disregards their own written policies.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

See reviews by: Helpful|Rating|Date|All